МедТочка – запись к врачу
★ 4.3What it actually doesМедТочка is an app for managing electronic medical records, booking doctor appointments, and telemedicine consultations, but suffers from instability, authentication issues, and data inaccuracies.
Actually does
- ✓Medical records30% of reviews
- ✓Запись на приём к врачу40% of reviews
Claimed, but not confirmed by reviews
- ⚠Menstrual cycle
- ⚠Video calls
- ⚠Messaging
- ⚠End-to-end encryption
- ⚠Coupons
- ⚠Отзывы о врачах
- ⚠Медкарты членов семьи
Common complaints
- ✗Instability: white screen, freezing, login errors27% of mentions
«The app won't open, I've been trying to log in for three days, it just shows an error. People are telling you the app has been hanging for two days. When trying to log in, white screen.»
- ✗Data leaks and scam calls8% of mentions
«After a call from the call center, scammers started calling to try to get personal document information»
- ✗Inaccurate data: incorrect prices, random people in family, false records15% of mentions
«The consultation price is listed as 830 rubles, but when I actually visited Invitro, they said they had no idea about it. The app added some random boy to my family»
- ✗Authorization and access recovery issues15% of mentions
«On a new phone I can't log into the account because it's impossible to confirm the number via SMS like it used to be»
- ✗Does not work without internet8% of mentions
«I haven't used the app because there's no internet. Without internet the app is USELESS!!!!!»
What people praise
- ★Convenience: everything in one place, no need to call clinics
«Very convenient app! No need to call clinics and ask in person, everything is gathered in one place. All documents are always at hand»
- ★Quick online appointment booking with doctors
«Booked an appointment with a doctor very quickly. Booking with doctors is easier, faster, and cheaper!»
- ★Convenient storage of all family medical documents
«All documents are always at hand. The app is great»
- ★Reliability in operation when there are no failures
«I want to say thank you that you exist, yesterday it wasn't working—panic, we're so used to the practicality»