Мособлгаз
★ 4.6AndroidRuStore
What it actually doesMobile account management app for a gas utility company with payment and meter reading functions, but suffers from critical issues with stability, updates and support.
40%Marketing ≈ reality20%Stability98%Live project
Actually does
- ✓Recurring payments40% of reviews
- ✓Передача показаний счётчика20% of reviews
- ✓Информация о лицевом счёте и платежах30% of reviews
- ✓Мобильное приложение100% of reviews
Claimed, but not confirmed by reviews
- ⚠Справочная информация
Common complaints
- ✗Critical failures when updating version25% of mentions
«The app offers to update, but it's impossible to update... hasn't been able to load for a month already»
- ✗App does not load or freezes20% of mentions
«The app won't load. How am I supposed to pay?»
- ✗Payment processing issues15% of mentions
«After payment, the old amount to pay stays displayed. Already almost a month»
- ✗Unclear interface and navigation20% of mentions
«I don't understand anything, I'm paying by the meter... Terrible app, nothing is clear. Where do I find what?»
- ✗Missing payment receipts5% of mentions
«Payment receipts are not displayed»
What people praise
- ★Staff assistance during in-person visit
«I was at the office. An excellent employee helped me understand the program»
- ★Basic functionality works
«Works correctly. Everything works perfectly.»
- ★Meter readings submitted successfully
«Submitted the readings»