Мособлгаз

4.6
AndroidRuStore

What it actually doesMobile account management app for a gas utility company with payment and meter reading functions, but suffers from critical issues with stability, updates and support.

40%Marketing ≈ reality20%Stability88%Live project

Actually does

  • Recurring payments40% of reviews
  • Информация о лицевом счёте и платежах30% of reviews
  • Мобильное приложение100% of reviews
  • Meter reading submission20% of reviews

Claimed, but not confirmed by reviews

  • Справочная информация

Common complaints

  • Critical failures when updating version25% of mentions

    «The app offers to update, but it's impossible to update... hasn't been able to load for a month already»

  • App does not load or freezes20% of mentions

    «The app won't load. How am I supposed to pay?»

  • Payment processing issues15% of mentions

    «After payment, the old amount to pay stays displayed. Already almost a month»

  • Unclear interface and navigation20% of mentions

    «I don't understand anything, I'm paying by the meter... Terrible app, nothing is clear. Where do I find what?»

  • Missing payment receipts5% of mentions

    «Payment receipts are not displayed»

What people praise

  • Staff assistance during in-person visit

    «I was at the office. An excellent employee helped me understand the program»

  • Basic functionality works

    «Works correctly. Everything works perfectly.»

  • Meter readings submitted successfully

    «Submitted the readings»

Where to install

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