DiDi Rider: Affordable rides
★ 4.3What it actually doesDiDi is a taxi booking application that does not function properly in Russia due to persistent login and registration errors, as well as issues with customer support and billing accuracy.
Claimed, but not confirmed by reviews
- ⚠Ride-sharing
- ⚠File sharing
- ⚠Функции безопасности
Common complaints
- ✗App crashes after login with message 'automatically signed out'70% of mentions
«After login it crashes and shows: 'you have been automatically signed out. Please sign in again'.»
- ✗Registration with Russian phone number not possible, SMS code not received35% of mentions
«I can't register with a Russian phone number. I'm not receiving the SMS confirmation code»
- ✗Incorrect calculations: price overcharging, full payment for incomplete trip15% of mentions
«I was still charged the full price as if I reached my destination. Support says everything is correct»
- ✗Customer support unavailable and ineffective20% of mentions
«You can't reach the service at all. They will deal with it for a long time and without results»
- ✗Drivers repeatedly cancel orders, no penalty system10% of mentions
«They accept the ride and after a few minutes cancel it, and continue doing this 2, 4, 6 times»
What people praise
- ★Availability of drivers (in some cases)
«drivers»