Мой О! + Банк
★ 4.7What it actually doesMobile banking application for financial services, payments and communication in Kyrgyzstan that operates with frequent crashes, transfer errors and poor customer support.
Actually does
- ✓Banking40% of reviews
- ✓P2P payments35% of reviews
- ✓Управление мобильным балансом15% of reviews
Claimed, but not confirmed by reviews
- ⚠Recurring payments
- ⚠Marketplace
- ⚠Ad-free
- ⚠QR scanner
- ⚠Активация eSIM через приложение
- ⚠File manager
- ⚠Cashback and Rewards
Common complaints
- ✗Money debited on errors, funds lost without refund15% of mentions
«I tried to set up an e-sim, topped up my balance for activation during the process - the app first said the payment was completed, then it showed an error. In the end, 420 soms disappeared»
- ✗App constantly lags, crashes and kicks users out of menus40% of mentions
«it always lags and doesn't work even if I paid, and updates come out almost every week because of it, the internet also glitches»
- ✗Non-functional money transfers, payment sending errors25% of mentions
«for some reason I can't transfer money, it's always cancel, cancel, cancel»
- ✗Poor customer support: one-word answers, ignorance, user blocking20% of mentions
«awful robot in support that replies with the same phrase over and over. What kind of dumb people work at the call center? They don't solve anything, they ignore and block users»
- ✗Service regularly becomes unavailable without notification15% of mentions
«when your service doesn't work, at least send an SMS warning. I go to the store, pick up groceries and want to pay, but suddenly the service is temporarily unavailable»
What people praise
- ★Convenient mobile balance management and package balance viewing
«it's convenient that there are terminals near my house, plus you can check package balance and top up your balance without commission»
- ★No commission when topping up balance
«you can check package balance and top up your balance without commission»
- ★Good quality of Saima internet
«the internet works very well»