Rossko
★ 4.1What it actually doesMobile app of a major Russian auto parts retail chain with a catalog of 1.5 million parts, VIN-based selection, and fast delivery, but with frequent search issues, missing product photos, and performance problems.
Actually does
- ✓Marketplace80% of reviews
- ✓Price comparison40% of reviews
- ✓Подбор запчастей по VIN-номеру30% of reviews
- ✓Food delivery20% of reviews
- ✓Консультация менеджера по подбору15% of reviews
Common complaints
- ✗Search doesn't find products by article numbers and VIN35% of mentions
«entered VIN, no parts found; good advertising, but the app has no alternatives, nowhere else to look»
- ✗Product photos missing from the catalog15% of mentions
«When searching for a product, there are no photos at all, and you can't see what comes in the package»
- ✗Price changes after payment, delivery times increase10% of mentions
«They write one delivery timeframe, but when you pay for the product, suddenly the timeframe increases many times over»
- ✗App lags and takes a long time to process taps12% of mentions
«even so the app takes a very long time to process where I tapped; it lags»
- ✗Cannot select individual items for payment, no cart synchronization8% of mentions
«Can't select one or several items from the cart for payment. Only the entire cart»
What people praise
- ★Quick manager support when having difficulty finding products
«Can't pick one yourself, leave a request for the manager, they'll find it, call you back, order it where needed. Top notch»
- ★Convenient spare parts selection by car VIN number
«There's a selection by VIN number. There's also a selection service. I recommend it»
- ★Wide selection, good catalogs and accurate filters
«Really great catalogs. There's spare parts selection; wide selection, pleasant prices»
- ★Competitive prices for spare parts
«Excellent prices! The app is convenient, wide selection, pleasant prices»
- ★Fast delivery, convenient app
«Convenient, fast loading. New features are being added - free delivery from any amount»