ТД ВИМОС
★ 4.7What it actually doesMobile marketplace app for building and household goods with search, catalog, orders, delivery, and loyalty program features; occasionally experiences synchronization issues, stability problems after updates, and user support gaps.
Actually does
- ✓Marketplace85% of reviews
- ✓Food delivery25% of reviews
- ✓Sync across devices(bonus)10% of reviews
- ✓Multi-account(bonus)10% of reviews
Claimed, but not confirmed by reviews
- ⚠QR scanner
- ⚠Loyalty cards
- ⚠Coupons
- ⚠Услуги: доставка манипулятором, остекление, резка стекла и материалов
- ⚠Услуги: ремонт и диагностика электро- и бензоинструмента
- ⚠Аренда строительного транспорта (краны, газели, манипуляторы)
- ⚠Услуга колеровки краски и декоративных штукатурок
Common complaints
- ✗App crashes or fails to open after updates25% of mentions
«Doesn't open even after the update. Everything worked fine until the latest update. Now it just won't open»
- ✗Support requests ignored10% of mentions
«I wrote to support twice, both times ignored»
- ✗Incorrect delivery cost calculation, checkout errors15% of mentions
«It shows the wrong delivery cost. During checkout the payment card doesn't load. It says delivery is not possible»
- ✗Authorization issues: confirmation code delays, session loss8% of mentions
«Codes arrive with a 10-minute delay via email, and if you use email there's nothing at all, no confirmation codes come through»
- ✗False network errors requiring app restart12% of mentions
«Sometimes for no reason the app shows that the network is lost, and when you press the reload button it kicks you back to the home screen»
What people praise
- ★Convenient catalog, wide selection, reasonable prices
«Good store, wide selection, reasonable prices, and delivery is available»
- ★High satisfaction, user-friendly
«The app is great, one of the best so far. Thanks to everyone who cares about customers»
- ★Continuous app updates, synchronization across channels
«The app is regularly updated and changes are visible. Synchronization between cart and favorites»
- ★Working delivery, convenient order checkout
«Sometimes it's convenient to reorder some small items. Overall good. And they saw long things and deliver without problems»
- ★Fast problem resolution
«Quick resolution»