Shopper App
★ 2.5What it actually doesA delivery courier app that allows accepting shifts and orders, but suffers from critical geolocation errors, unreliable penalties, system instability, and inadequate timers for bonus calculation.
Actually does
- ✓Task management90% of reviews
- ✓Планирование расписания смен60% of reviews
- ✓Проверка баланса и заработков50% of reviews
- ✓Система бонусов и доплат80% of reviews
- ✓Push Notifications(bonus)30% of reviews
- ✓Customer Support(bonus)90% of reviews
- ✓Food delivery70% of reviews
- ✓Grocery delivery60% of reviews
Claimed, but not confirmed by reviews
- ⚠Статистика по заказам
Common complaints
- ✗Frequent geolocation failures and GPS signal loss40% of mentions
«Constant geolocation problem, which causes you to get corrections for inactivity because you can't stay in one place»
- ✗Unfair penalties and adjustments for system errors50% of mentions
«They penalize you for their own system errors, a terrible app»
- ✗Unreasonable timers for order completion and bonus rewards45% of mentions
«The new algorithm with individual delivery time is inadequate, essentially the timer is cut in half»
- ✗Useless technical support with template responses and inability to dispute penalties48% of mentions
«Support is useless, the work is terrible, I can't even resign because my support messages just get deleted»
- ✗Constant crashes, glitches, and unresponsive buttons35% of mentions
«Buttons don't respond, I have to call support twice for one order just to set the status»
What people praise
- ★Ability to get many orders in a short time
«Irkutsk UFO Yandex 7 orders in 12 hours shopper 25»
- ★Support operators sometimes respond quickly and resolve issues
«The system has glitches but operators respond quickly and solve problems»
- ★Basic app functionality works
«The app is great, it works»