Dodo Pizza Delivery
★ 4.9What it actually doesThe Dodo Pizza app allows you to order pizza and other food for home delivery, pickup, or dine-in, with customization options, order tracking, and access to the loyalty program.
Actually does
- ✓Food delivery85% of reviews
- ✓Order Tracking25% of reviews
- ✓Product Catalog15% of reviews
- ✓Customer Support10% of reviews
- ✓Available in Russia20% of reviews
Claimed, but not confirmed by reviews
- ⚠Loyalty Program
- ⚠Конструктор пиццы (выбор ингредиентов)
- ⚠Casual games
- ⚠Live streaming
- ⚠Coupons
Common complaints
- ✗Money deducted with delayed refund upon order cancellation/failure10% of mentions
«They deducted money in 5 seconds... 4 days and the money is still with them!»
- ✗Unjustified order cancellations without explanation7% of mentions
«They cancelled the order all day, didn't explain anything, terrible service»
- ✗Non-functional in-app chat7% of mentions
«The in-app chat doesn't work»
- ✗Limited delivery zone (not delivering to some addresses)10% of mentions
«You don't deliver to addresses on Dmitrovskoe Highway, it's still Moscow, we even have a metro station nearby»
- ✗Inconsistent quality (thin ingredient layers, dry pizza)7% of mentions
«Pizza with chicken, but I can barely see any chicken, the whole pizza is dry»
What people praise
- ★Delicious and fresh pizza
«Everything is very tasty and quick! Very delicious!»
- ★Fast delivery
«Dodo always delivers pizza on time»
- ★Polite, friendly couriers and staff
«Couriers are friendly... Thank you to the staff for their loyal attitude towards customers»
- ★Convenient intuitive app, easy to place an order
«Simple convenient app, easy to order food»
- ★Convenient tracking of preparation and delivery status
«You can track the preparation status and kitchen load»