Улыбка радуги: Магазин красоты

★ 4.0
AndroidGoogle Play

What it actually doesBeauty and home goods marketplace with online shopping, in-store pickup and express delivery options, but the app has multiple critical bugs (search not working, login failures, shopping cart not opening, frequent crashes).

25%Marketing ≈ reality5%Stability98%Live project

Actually does

  • ✓Marketplace80% of reviews
  • ✓Product Catalog15% of reviews
  • ✓Two-factor auth(bonus)15% of reviews

Claimed, but not confirmed by reviews

  • ⚠Product Search
  • ⚠Order Management
  • ⚠Food delivery
  • ⚠Loyalty Program
  • ⚠Coupons
  • ⚠Customer Support
  • ⚠Multi-currency
  • ⚠Store Locator

Common complaints

  • ✗Product search doesn't work or returns incorrect results28% of mentions

    «Search doesn't work for me. On any product query that I know is 100% in stock, I get either 'Oops, nothing found' or completely random products»

  • ✗App constantly crashes, freezes, won't open25% of mentions

    «Doesn't work all day. Neither mobile nor WiFi. Cleared cache, reinstalled, still doesn't work. This happens at least 3 times a month»

  • ✗Cannot log into app or requires a phone call to login18% of mentions

    «What a mess - to log into the app using a phone number, you have to call the number specified in the app from that number and wait for the call to drop!»

  • ✗Errors during checkout and payment (app crashes from cart, payment method selection not working)16% of mentions

    «Can't complete the order, at the payment stage it kicks me back to the cart»

  • ✗Products out of stock, mismatch between app and store inventory14% of mentions

    «You place an order, come to the store, and most of the order is out of stock!!!»

What people praise

  • ★Good selection of beauty and care products

    «great store! has everything you need: hair dye, shampoos, excellent Korean creams and hand creams»

  • ★Store proximity (average 6 minutes walk) and pickup option
  • ★Availability of verified brands (L'Oréal, Nivea, Garnier, etc.)
  • ★Convenient shopping app (when it works)

    «quite a convenient app»

Where to install

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