Monro – обувь и аксессуары

★ 4.6
AndroidGoogle PlayRuStore
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Which features should stay?
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First year: Unknown

Data and scoring

Profile based on reviews and description

Profile analysed
Sep 6, 2026
App updated
Jul 6, 2026

Store sources

  • Google Play · Store data seen: Sep 6, 2026 · Data is over 30 days old — check the source
  • RuStore · Store data seen: Oct 12, 2026 · Recently checked

Plans and limits

Plans and free-tier limits are not verified. Free installation does not mean free usage.

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Marketing versus reality estimates how well promised features are supported; stability estimates complaints about crashes and speed. Project activity is calculated from update recency, review activity and store availability. Percentages are not guarantees or success probabilities; missing data does not mean a zero score.

What it actually doesAn app for purchasing shoes and accessories from Monro with a product catalog, loyalty program, and fitting room reservation, but suffers from significant authorization bugs and instability.

20%Marketing ≈ reality15%Stability78%Live project

Actually does

  • ✓Marketplace30% of reviews
  • ✓Appointment Booking & Scheduling15% of reviews
  • ✓Product Catalog(bonus)20% of reviews

Claimed, but not confirmed by reviews

  • ⚠Loyalty Program
  • ⚠Wishlist
  • ⚠Loyalty cards

Common complaints

  • ✗Authorization codes are not received or app crashes when entering them42% of mentions

    «Authorization code is not received. There's no point in this app and the promised bonuses.»

  • ✗Cannot add items to cart or purchase through the app15% of mentions

    «Can't even put an item in the cart»

  • ✗App freezes and crashes when booking a fitting appointment, unable to cancel order10% of mentions

    «Tried to reserve two pairs of shoes in different sizes for fitting. The app froze.»

  • ✗Limited virtual try-on availability (not all regions), excess inventory, narrow selection15% of mentions

    «if you want to order a try-on, it's not available for your region»

  • ✗Half of product cards have no photos5% of mentions

    «More than half of product cards have no photos, without VPN.»

What people praise

  • ★Monro physical stores with good customer service and promotions

    «Today I visited a Monro store on October Avenue 130/1 in Ufa. The sales consultant Ilona assisted me very patiently and professionally, helping me find the perfect shoes.»

  • ★Good reputation of Monro brand

    «Great store, I always buy shoes there»

  • ★App is convenient for browsing the catalog

    «The app is convenient.»

Where to install

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