ПиццаФабрика - Доставка пиццы
★ 3.7What it actually doesA pizza and food delivery app operating across Russia that allows users to customize pizzas, track delivery drivers on a map, and earn bonuses, but experiences instability, payment issues, poor food quality, and intrusive privacy terms.
Actually does
- ✓Food delivery35% of reviews
- ✓Order Tracking10% of reviews
- ✓Определение местоположения для доставки8% of reviews
- ✓Product Catalog30% of reviews
Claimed, but not confirmed by reviews
- ⚠Конструктор пиццы
- ⚠Loyalty Program
- ⚠Coupons
- ⚠Subscription
- ⚠Live streaming
- ⚠Free trial
- ⚠Пицца из двух половин
Common complaints
- ✗Declining food quality: undercooked pizza, dull knives, wrong ingredients35% of mentions
«Out of 3, 2 are undercooked. They used to be better»
- ✗App won't launch, freezes15% of mentions
«Won't launch. Can't place any orders»
- ✗Hidden promo code conditions, misleading terms15% of mentions
«I entered code 234. The operator said I need to place an order of at least 999 rubles to get the pizza. That's a scam»
- ✗Forced sharing of personal data with third parties during registration10% of mentions
«During app registration, you cannot uncheck the box to consent to sharing personal data with third parties»
- ✗Payment issues, especially in certain regions10% of mentions
«Payment doesn't go through in St. Petersburg»
What people praise
- ★Good taste of pizza and dishes
«Clear and delicious»
- ★Overall positive impression
«Everything is great»
- ★Convenient courier tracking on map
«Works, shows video from the kitchen, delivery via GPS»
- ★Overall convenient app interface
«Everything seems convenient in the app»
- ★Working bonus system and legitimate promotions
«Genuine promotions, bonuses»